Delivery Information
UK Deliveries
We use DPD to deliver the majority of our packages. Deliveries will be made the following working day from the dispatch notification email. This service also includes a text or e-mail from DPD letting you know your expected hour of delivery. You can also reply to these messages to do things like
- Change the day of delivery
- Deliver to a neighbour
- Instruct a safe place to leave the package
- Collect from the depot
- Collect from drop off shop
To find your nearest parcel drop shop visit the DPD shop finder and to find your nearest DPD depot visit the DPD depot finder.
Carriage charges for the UK are set at a flat rate of £6.50 plus £1.00 for each additional item. However, if your order exceeds £99 then your order will be delivery to you absolutely FREE!!
YOUR MESSAGE WILL LOOK JUST LIKE THIS. AND YOU CAN EVEN FOLLOW YOUR DRIVER TO SEE WHEN YOU'RE NEXT!! |
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Highlands, Islands, & Offshore
Orders to these destinations may be sent via Collect Plus and will take 2-3 days.
Northern Ireland
Offshore - Jersey and Guernsey
Islands – Channel Islands, Isle of man, Isle of wight, Scilly Isles
Highland & Scottish Islands postcodes affected - AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH15-26, PH30, PH31-41, PH49-50, HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.
EU Deliveries
EU orders will also be dispatched with DPD and will take 2 - 5 working days from date of dispatch. EU shipping charges are set at a flat rate of £20^. Customers should select the appropriate zone when completing check-out.
EU destinations included are -
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^ Max 10 covers.
USA & Canada
These orders will be dispatched with ipostparcels (UK Mail) on a 3 - 7 working day tracked and insured service. Prices start from £25 increasing by £10 per cover added to your order.
It is important to know that US customers may apply additional duty or tax to your shipment, these charges will be applied to the receiver of the parcel. As these charges are applied at point of entry to the USA we cannot include these charges in our prices we have set our website to remove our tax charges at the checkout.
Damaged Packages
Please note – All items are insured against loss or damage up to the point of signature by you. We therefore urge customers to check packages for damage before signing. If a package does appear to be damaged please write ‘damaged’ or ‘unchecked’ after your signature.
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